Testing Company Product Support

Changes to BSI Online are here! Explore the new user interface (UI), program enhancements, added features, and increased security measures. To ensure a smooth transition, we have provided the below resources for our valued testing community.

We understand change can prompt questions, please reach out to our testing company customer service team below for assistance.

Testing Company Customer Service

Phone

604.492.0163

Email

backflow@bsionline.ca

Download our PDF

How to register with us and enter tests!

New BSI Online Tester Tutorial

Replacing a Device

Editing a Device

Tester Dashboard Tutorial

Media Upload Upon Test Entry

Search for Property

Add New Card to Tester Profile

Adding and Updating Licenses

Email Notification

Still need assistance with BSI Online? Contact us below.